Terms & Conditions

1. Every tourist should send a Xerox copy of their voter’s identity card or passport and three passport size photographs at least ten days before the tour starts. Tourists should carry their id cards at all times during the tour.
2. Booking to be confirmed before 15 days with payment.
3. Cancellation charge of 50% if cancelled before 15 days, 75% if cancelled before 7 days and 100% if cancelled 6 days before or on the date of commencement of tour.
4. Company does not have any liability if the tour is cancelled or itinerary changed during the tour due to any unpredictable event.
5. Company does not cover insurance in case of any accidents or loss of belongings, etc.
6. Nathula is a restricted area and can get sealed without any notice for security reasons. In such a case your tour will only be till Tshangu Lake and there would be no refund for utilized services
7. Landslides are a common occurrence in hilly areas. Guests would be required to bear the additional cost for any diversion/changes due to road blockage, landslide, political unrest etc.

Child Policy

1. Child Below 5 yrs complimentary
2. Child 5 -10 yrs without extra bed as mention in cost column (CNB = Child no Bed)
3. Child 5 -10 yrs with extra bed as mention in cost column (CWB = Child with Bed)
4. Above 10 years / Extra adult with an extra bed sharing room are same & charged as per (EPSR)
5. Hotels are very strict with the child policy. Please carry the age proof so that it can be produced if asked by hotel.

Cancellation Policy

1. Minimum Cancellation is Rs. 1000 per Head.
2. 50% Between Booking Date-15 Days Before Tour Departure
3. 75% Between 14 - 07 Days Before Tour Departure
4. 100% on the 06 - Same Day & No show
5. Cancellation charges as % of Total Tour Cost

NOTE : We hope you will find above as pre your requirement. Incase of anything. Please feel free to get in touch. We will look forward to hear a positive reply from your side.